Reset

Enter your username and then click Next to continue.

Use the reset feature if you have forgotten your password. If you know your password and would like to change it, then use the change feature instead.

 

Please note: For info about passwords on devices click here.
 


 

Password Requirements

Capital University passwords are required to have these complexities:

  • Minimum length of nine (9) characters
  • At least 1 letter capitalized
  • At least 1 letter lowercase
  • At least 1 number
  • Passwords will expire 180 days after each change
  • Passwords are case-sensitive (Capital is different than capital)
  • Passwords cannot be one of your last six (6) passwords used
  • Passwords cannot change more than once in a 24 hour period
  • Passwords cannot be too similar e.g. "password1", "password2" (help)
  • Passwords cannot contain portions of your user or Display Name (help)
  • Passwords cannot be common; as in found on compromised lists (help)
  • Avoid the following characters: @ % & ? / \ + , (help)
Here are some guidelines for selecting a safe and secure password.